Software Engineer • June 2016 — current

• Agile development through pair programming, Pivotal Labs.

• Participate in daily stand-up, weekly retro and weekly planning meetings.

• TDD utilizing Angular 2, Redux, D3

• Maintain close relationship with UI/UX to achieve desired results.

SIHO Insurance Services

Web Developer • September 2013 — June 2016

• Creatively coordinated and operated processes and procedures for development while collaborating with staff and management to supervise projects from the point of creation to execution.

• Corporate website as well as custom customer portal utilizing .NET Framework 3.5 & 4.0.

• Full-stack development, keeping all projects under source control while also performing routine analyses and maintenance of the company website and partner micro-sites.

• Managed and facilitated IIS7 configurations on local, test, and production servers.

• Developed and published Android / iOS mobile app utilizing Ionic 1, AngularJS, Angular Chart.

Stratosphere Quality

Support Analyst • October 2012 — September 2013

• Acted as the lead Support Technician for over 600 remote and on-site employees, implementing expert analyses and resolutions for VPN, network connectivity, and printer issues through performing effective troubleshooting techniques and procedures.

• Provided technical support for various products (Windows 7/Office 2007 & 2010) and services (user account creation/termination and operating the Manage Engine Service Desk for in-house help desk).

• Performed end user equipment requests, deployments, and asset tracking, implementing a cost-saving technique through bringing equipment handling and provisioning in-house , saving over $40,000 annually.

• Administered mobile device account support for Sprint, AT&T and Verizon, performing device configurations for iOS and Android, as well as providing support for iPhones and iPads.

Dawes Fretzin

IT Liason • November 2011 — May 2012

• Maintained a network of over 30 Windows XP / 7 ran PC's and 2 servers running Windows Server 2003, performing exceptional server and preventative maintenance.

• Responsible for ensuring the daily tape backup and weekly rotation (using Microsoft Backup Executive), managing equipment selection and purchase, and performing print management on servers.

• Evaluated and resolved EMR software and wireless network issues.


Western Governors University

Bachelors of Science in Information Technology - Software • October 2012 — September 2015